Privacy Policy

Last updated: February 2026

Your privacy matters to us. This policy explains how AdesiivoStudio collects, uses, and protects your personal information.

Information We Collect

When you visit our store or use our services, we may collect:

• Name and email address
• Shipping and billing address
• Payment information (processed securely by our payment providers)
• Order history and preferences
• Phone number (when you opt in for WhatsApp notifications)
• Device information and browser type

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and provide customer support
• Send shipping updates via WhatsApp (only with your explicit consent)
• Send marketing emails (only with your consent)
• Improve our website and shopping experience
• Comply with legal obligations

WhatsApp Messaging

When you opt in to receive WhatsApp notifications from AdesiivoStudio, we use the WhatsApp Business API (powered by Meta) to send you shipping updates about your orders. This includes notifications when your order is shipped, when it arrives at a pickup point, and delivery confirmations.

You can opt out at any time by replying STOP to any WhatsApp message from us. Your phone number will only be used for order-related notifications and will not be shared with third parties for marketing purposes.

Sharing Your Information

We share your personal information only with the following parties and only as necessary to provide our services:

• E-commerce platforms (Amazon, Etsy, eBay) — to process marketplace orders
• Shipping carriers (UPS, DPD, CTT) — to deliver your orders
• Payment processors — to process transactions securely
• Meta / WhatsApp — to deliver opt-in shipping notifications

Cookies

We use cookies to remember your preferences, keep items in your cart, and understand how visitors use our site. You can control cookies through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

Questions?

If you have questions about our privacy practices, contact us at info@adesiivostudio.art.

Elefante Notavel Unipessoal, Lda · NIF 515504653 · Rua de Francos, 27/29 R/C, 4250-218 Porto, Portugal